Location: UAE
Employment Type: Full-Time
Job Description:
Provide excellent customer support by managing inquiries and ensuring smooth communication throughout the shipment process.
Key Responsibilities:
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Respond to customer inquiries and complaints
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Provide shipment updates and tracking details
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Coordinate with operations teams
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Maintain high customer satisfaction
Requirements:
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1–3 years of customer service experience
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Strong communication and interpersonal skills
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Ability to multitask and handle pressure
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Basic knowledge of logistics is a plus