Shipping & Returns
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Shipping Policies：
Once your order is verified and your payment is approved, processing begins. This takes approximately 1-3 business days — not including weekends or holidays. Shipping is available for most all around the world.
We charge a small number of fees for the shipping if order value under $45 US dollars.
Average shipping times (After Product Shipped):
- United States/United Kingdom/Canada/Australia: ETA 10-20 business days
- Europe & Worldwide: ETA 10-30 business days
- If you did not receive your order in 60 days, you will receive the refund without any question asked.
You will receive an email as soon as your order is shipped. If you have not received an email, please contact us!
If we are experiencing a high volume of orders, shipments may be delayed by 1-3 business days. Please understand that we will complete the shipping ASAP. If there will be a significant delay in the shipments of your order, we will contact you via Email.
Shipping Cost:
For Countries Includes: US, UK, Australia, Canada, New Zealand, France, Germany, Sweden, Norway
Orders Value Below $45, Shipping Fee $4.95
Orders Value From $45+, FREE Shipping.
Return Policy
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
Returns
Unfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. KEVIN & COCO reserves the right to refuse any returns at any time.